Delivery Policy
We operate two separate delivery systems dependant on location; a Local Delivery Zone and a Third Party Delivery Zone. The Local Delivery Zone will be serviced but our own vehicles and the Third Party Delivery Zone will serviced by various third party delivery companies and may be a charged for service.
1 Local Delivery Zone
1.1 Our Local Delivery Zone is an area defined as South West Fife, Edinburgh and West Lothian - more precisely within a 20 mile radius of our premises in Dalgety Bay incorporating Kirkcaldy, Glenrothes, Kinross, Bo’ness, Bathgate, Dalkeith and Musselburgh.
1.2 Our own vehicles will be operated in the Local Delivery Zone with our own delivery drivers.
1.3 Delivery will be next day as standard when stock is available.
1.4 Where possible we can operate a same day delivery service at no extra charge but this cannot be guaranteed.
2 Third Party Delivery Zone
2.1 For deliveries made to locations out with our Local Delivery Zone we will use third party delivery companies to make deliveries on our behalf.
2.2 Deliveries will be next day working day when stock is available and orders are placed before 16:00. Orders placed after this time will be deemed to have been placed the following day.
2.3 A standard delivery charge of £7.50 will be applicable on all orders delivered in the Third Party Delivery Zone. We reserve the right to remove the standard delivery charge or to increase the standard delivery charge for deliveries where applicable. Items such as office furniture will incur further charges although customers will be made aware of this at the time of order.
2.4 We cannot guarantee delivery times for orders sent by third parties.